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tav. NGRAVE, SPACES - Bloc 6, Rue Picard 7, 1000 Brussels, BELGIUM

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1177 Avenue of the Americas, 7th floor, New York, NY 10036, USA

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  • Do you ship worldwide?

    Last updated October 27, 2023 17:36

    Due to various reasons we can’t ship to a number of countries. These are:

    • Africa: Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Central African Republic, Chad, Comoros, Congo - Brazzaville, DR Congo, Côte d’Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Malawi, Mali, Mauritania, Mauritius, Mozambique, Namibia, Niger, Nigeria, Palestinian Territories, Rwanda, São Tomé & Príncipe, Senegal, Sierra Leone, Somalia, South Sudan, Sudan, Tanzania, Togo, Tristan da Cunha, Uganda, Western Sahara, Zambia & Zimbabwe.

    • Asia: Afghanistan, Bangladesh, China, Christmas Island, Cocos (Keeling) Islands, India, Iran, Iraq, Macao SAR, Myanmar (Burma), North-Korea, Pakistan, Turkey & Yemen.

    • Europe: Belarus, Kosovo, Russia & Ukraine.

    • South-America: Brazil

    • Oceania: Ascension Island.

      View more in our FAQ

  • Will I have to pay custom duties

    Last updated March 06, 2024 09:17

    No import fees apply for shipments to the EU, the US, Australia and New Zealand

    We took all measures to lower the odds of your package getting stuck at customs. However, some countries will require the recipient to pay additional import fees before releasing the package.

    We ship from Belgium, so customs duties or -fees may apply to deliveries outside of the European Union. Customs duties and -fees are not included in the price and will have to be paid to the carrier by the buyer upon delivery. 

    The amount to pay varies from country to country. For more details, please contact your local customs authority.

    Some countries that we know charge an import fee (this list is non-exhaustive):

    • United Kingdom

    • Canada

    • Switzerland

    • Philippines

    • UAE

    • Israel

    • Kuwait

    • Mexico

    • Singapore

    • ...

    View more in our FAQ